Every Feature Your Spa Needs — In One Platform

SpaManager replaces 6+ separate tools with a single integrated platform purpose-built for Thai spas, massage centers, and wellness businesses. Here's everything included — no hidden modules, no per-feature fees.

Appointment Scheduling & Online Booking

SpaManager's scheduling engine handles the complexity of spa operations — multiple therapists, rooms, service durations, and walk-ins — without double-bookings or manual errors. Average spas using SpaManager reduce no-shows by 35% within the first 3 months.

Smart Calendar

Drag-and-drop interface showing all therapists, rooms, and services. Color-coded by service type. Day, week, and month views with real-time conflict detection.

Online Booking Widget

Embeddable booking widget for your website. Customers choose service, therapist, date/time. Supports Thai, English, and Chinese. Mobile-optimized.

Automated Reminders

SMS and LINE notifications sent 24 hours and 2 hours before appointments. Customizable templates. Reduces no-shows from 18% to under 5%.

Walk-in Management

One-click walk-in booking. Auto-assigns available therapist based on skills and current workload. Queue management for busy periods.

Real Result

Baan Suan Spa (Chiang Mai) reduced appointment scheduling time from 15 minutes to 90 seconds per booking after switching to SpaManager.

Staff & Commission Management

Managing therapist commissions is the #1 pain point for Thai spa owners. SpaManager automates commission calculations for any structure — flat rate, percentage, tiered, or hybrid — and generates payroll-ready reports.

Flexible Commissions

Set per-therapist commission rules: flat fee per service, percentage of service price, tiered rates based on monthly volume, or custom hybrid formulas. Auto-calculated daily.

Performance Dashboard

Track each therapist's bookings, revenue generated, average service rating, and commission earned. Identify top performers and training needs.

Shift Scheduling

Create weekly schedules with drag-and-drop. Set availability, off days, and holiday rotations. Therapists receive shift notifications via LINE.

Leave & Attendance

Digital leave requests with manager approval workflow. Clock in/out tracking. Overtime calculation aligned with Thai labor law requirements.

Commission Calculation Examples

Commission Type Example Setup Service Price Therapist Earns
Flat Rate 200 THB per service 1,500 THB 200 THB
Percentage 35% of service price 1,500 THB 525 THB
Tiered 30% for first 50 services/month, 40% after 1,500 THB (service #55) 600 THB
Hybrid 150 THB base + 20% of price above 1,000 THB 1,500 THB 250 THB

Learn more in our complete guide to spa commission calculations.

Point-of-Sale & Payment Processing

Integrated POS that handles service payments, product sales, package redemptions, and tip distribution — all in one transaction. Supports every payment method used in Thai spas: cash, card, PromptPay, LINE Pay, and TrueMoney.

Multi-Payment Checkout

Split payments across methods (e.g., 50% card + 50% PromptPay). Apply discounts, vouchers, and membership credits at checkout. QR code payment support.

Invoicing & Receipts

Auto-generated receipts via email, LINE, or thermal printer. Tax invoices with VAT breakdown. Monthly billing for corporate clients.

Product Sales

Sell retail products alongside services. Barcode scanning. Track product commissions separately from service commissions.

Tip Management

Digital tip collection. Distribute tips immediately to therapist accounts. Tip reporting for tax compliance.

Inventory & Supply Management

Track every product — massage oils, towels, skincare products, retail items — with real-time stock levels, automatic low-stock alerts, and supplier management. Thai spas using SpaManager reduce product waste by an average of 22%.

Real-Time Stock Tracking

Automatic deduction when products are used in services or sold at POS. Live stock levels across all branches. Usage history for each product.

Low-Stock Alerts

Set minimum stock levels per product. Receive LINE/email alerts when items fall below threshold. Generate purchase orders with one click.

Supplier Management

Store supplier details, pricing agreements, and lead times. Compare supplier costs. Track order history and delivery reliability.

Inter-Branch Transfers

Transfer stock between branches with full audit trail. Request-and-approve workflow. Automatic stock adjustment at both locations.

Read our detailed spa inventory management guide for best practices.

CRM, Memberships & Loyalty

Build lasting customer relationships with complete visit history, preference tracking, and automated follow-ups. Spas using SpaManager's membership features see 40% higher customer retention rates compared to manual tracking.

Customer Profiles

Complete customer database: contact info, visit history, service preferences, allergies, pressure preferences, therapist preferences, and spending patterns.

Membership Packages

Create unlimited membership tiers: session-based (10 visits), time-based (monthly), or value-based (5,000 THB credit). Auto-renewal with customer consent.

Loyalty Points

Configurable points-per-baht earning rate. Redemption rules (e.g., 100 points = 50 THB off). Birthday bonuses and referral rewards.

Automated Follow-ups

Post-visit thank you messages. Re-engagement campaigns for inactive customers (30/60/90 day triggers). Birthday and anniversary offers.

Multi-Branch Management

Manage 2 branches or 200 from a single dashboard. Centralized control with per-branch permissions, consolidated reporting, and cross-branch customer recognition.

Centralized Dashboard

Real-time overview of all branches: today's bookings, revenue, staff availability, and inventory levels. Drill down into any branch with one click.

Role-Based Permissions

Owner sees everything. Branch managers see their branch only. Therapists see their own schedule and commissions. Accountants see financial reports. Fully customizable.

Consolidated Reports

Compare branch performance side-by-side. Identify your most profitable location, highest-performing staff, and best-selling services across the chain.

Cross-Branch Recognition

Customers can use memberships, packages, and loyalty points at any branch. Their preferences and history follow them automatically.

Reporting & Business Intelligence

Data-driven decisions, not guesswork. SpaManager generates 20+ report types covering revenue, staff performance, customer behavior, and inventory — all exportable to Excel, PDF, or directly to your accountant.

Report Category Reports Included Update Frequency
Revenue Daily sales, monthly P&L, revenue by service, revenue by therapist, payment method breakdown Real-time
Staff Commission summary, utilization rate, service count, average rating, attendance log Real-time
Customers New vs returning, visit frequency, average spend, churn rate, top customers by revenue Daily
Inventory Stock levels, usage rate, cost per service, waste report, supplier cost comparison Real-time
Tax & Compliance VAT summary, withholding tax report, social security contributions, annual tax preparation Monthly

Export Anywhere

All reports export to Excel (.xlsx), PDF, or CSV. Schedule automatic weekly/monthly email reports to your account team. Compatible with Thai accounting software including Express, PEAK, and FlowAccount.

Security & PDPA Compliance

Your customer data deserves enterprise-grade protection. SpaManager is built from the ground up for Thailand's Personal Data Protection Act (PDPA) with encryption, access controls, and audit logging.

Data Encryption

TLS 1.3 for all data in transit. AES-256 encryption for data at rest. Database-level encryption for sensitive fields (personal data, payment info).

PDPA Tools

Consent management for your spa's customers. Data subject access request (DSAR) handling. Right-to-erasure workflow. Consent audit logs with timestamps.

Audit Logging

Every data access, modification, and deletion is logged with user ID, timestamp, and IP address. Tamper-proof logs retained for 7 years. PDPC-ready evidence.

Access Controls

Multi-factor authentication. IP whitelisting for admin access. Session timeout policies. Automatic lockout after failed login attempts.

Integrations

SpaManager connects with the tools Thai businesses already use — no complex API setup required for standard integrations.

Category Integrations
Payments PromptPay, LINE Pay, TrueMoney, 2C2P, Omise, Stripe
Messaging LINE Official Account, SMS (ThaiBulkSMS), Email (SMTP)
Accounting Express, PEAK, FlowAccount, Xero (via CSV export)
Marketing Google Analytics, Facebook Pixel, Google Ads conversion tracking
Booking Google Reserve, website embed widget, QR code booking

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